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Benefits of SLM

Point and Click Ease of Use

SLM helps users find needed information, regardless of its format or storage location. Authorized users follow a familiar work process, patterned on their existing steps, by clicking on Intelligent Icons to immediately display the next file in their search. Ease of navigation ensures no more browsing through hundreds of entries in a hit list to find the drawing or document you need.

Rapid User Acceptance

Most information management tools are complex to use, requiring detailed training to gain the full benefit of the software. SLM complements your existing software by introducing a simpler method of retrieval – SLM Intelligent Icons, which are placed on a transparent layer above the file. Simply click on an Intelligent Icon to display the next file you need, then continue drilling down to display everything needed to meet your requirements.

Reduces Costs and Improves Productivity

By making information easily accessible in a few clicks, instead of a few hours (or days), customer support costs are dramatically reduced and satisfaction is greatly improved. Staff productivity leaps to new levels of efficiency and morale is improved.

Improves Customer Responsiveness

SLM brings the power of technology, coupled with simplicity of use, to answer customer inquiries or urgent problems. Whether you serve internal customers or the public, customer satisfaction is significantly improved when a problem is solved quickly and thoroughly.

Facilitates Change Management

Most organizations have formal change control policies and processes to update their drawings and technical documents. SLM ensures users are viewing the most current information.

Scales from a single application to the enterprise

In today’s environment, a software solution that addresses immediate needs and has the scaleability to meet your for future requirements -- project by project -- is a real-world solution. SLM is practical, easy-to-use, and designed to help our clients meet today’s challenges while preparing for the future.

 2011 Drawing Management, Inc.,
 
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